PRIVACY POLICY

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At SpenceTIRE Inc., we understand that safeguarding your personal data is essential, and we are committed to maintaining the highest standards of privacy protection. Our privacy practices are in full compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), ensuring that we handle your personal information responsibly and transparently. Below, you will find a detailed explanation of how we manage the information you provide to us:

Accountability:

At SpenceTIRE Inc., we take full responsibility for the personal information we collect and maintain. To ensure that we comply with relevant privacy laws, we have designated a Privacy Officer who oversees our privacy practices. All our employees are trained to follow strict procedures to protect your personal data. Additionally, when we work with third parties (such as service providers who process payments, deliver products, or handle customer service inquiries), we ensure that they are held to the same high privacy standards.

Identifying Purposes:

We are committed to being transparent about why we collect your personal information. We will clearly communicate the purpose at or before the point of collection, so you know exactly why we need certain details. For example, when you place an order, we will request your name and address to ensure accurate delivery. If you register as a user on our site, you are in control of the personal details you choose to include in your profile.

Consent:

We will only gather, use, or disclose your personal information if we have your explicit consent, unless we are required by law to do so otherwise. Consent can be provided in various ways, such as directly through a form, online, or by using our services. You are free to withdraw your consent at any time, and we will inform you of any potential effects this may have on the services we provide to you.

Children's Privacy:

Protecting the privacy of children is a priority for us. SpenceTIRE Inc. does not intentionally collect personal information from individuals under the age of 16. If we learn that we have unintentionally collected personal data from someone under this age, we will delete the information as soon as possible. If you are a parent or guardian and wish to withdraw consent for your child's information, please contact us directly at info@spencetire.ca.

Limiting Collection:

We only collect personal information that is necessary to fulfill the purposes identified. All data collection is done fairly, lawfully, and transparently, in line with our commitments to privacy and compliance with PIPEDA regulations.

Limiting Use, Disclosure, and Retention:

Your personal information will only be used for the purposes it was collected for, unless you provide additional consent or unless the law mandates a different use. We retain your information only for as long as necessary to fulfill the purposes outlined or as required by law. Once the information is no longer needed, we ensure that it is securely deleted or anonymized.

Accuracy:

We make every effort to ensure that the personal data we hold is accurate, up-to-date, and complete. This allows us to provide you with the best possible services and fulfill our obligations. If any information is inaccurate or needs updating, you can contact us to request changes.

Tracking Technologies:

To improve our services and website experience, we utilize tracking technologies like Google Analytics and Facebook remarketing. These tools help us analyze website performance and deliver targeted advertisements that may be of interest to you. You have the option to opt out of targeted advertising, and we will respect your preferences in this regard.

Security Measures:

We take the security of your personal information seriously and employ various protective measures to ensure that it remains safe from unauthorized access, use, or disclosure. These measures include physical safeguards, such as locked file storage, organizational safeguards, like restricting access to authorized personnel, and technological safeguards, including encryption and secure servers.

Transparency:

We are committed to providing clear and transparent information about our privacy practices. If you have any questions or concerns about how we handle your data, we are always available to address them. We believe that openness is key to fostering trust between us and our valued customers.

Individual Access:

If you wish to know what personal information we hold about you or request a copy of it, you are entitled to do so. We will respond to your request within a reasonable timeframe. In certain cases, where permitted by law, there may be limitations to the information we can disclose, but we will always inform you accordingly.

Contacting Us and Resolving Concerns:

If you have any questions, concerns, or complaints regarding our privacy practices or wish to challenge the way your personal information has been handled, please do not hesitate to contact us at info@spencetire.ca. We will investigate your concerns and take appropriate action to address them.

SpenceTIRE Inc
Customer Service
Phone: 416-299-7730
Email: info@spencetire.ca

CONTACT US

1-90 Melford Drive,

Scarborough ON

M1B 2A1

416-299-7730

info@SpenceTIRE.com

1-90 MELFORD DRIVE, SCARBOROUGH ON M1B 2A1